For the purposes of this policy, “personal data” or “personal information” means information relating to an identified or identifiable natural person. An identifiable person is a person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, and online identifier or to one or more factors specific to his/her physical, physiological, genetic, mental, economic, cultural or social identity. This includes what you tell us about yourself, what we learn by having you as a customer, and the choices you give us about direct marketing communications you want us to send you.
Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. If you choose not to give us personal information, it may delay or prevent us from meeting our obligations. It may also mean that we cannot perform services needed to run your subscription. It could mean that we cancel a product or service you have with us. Any data collection that is optional would be made clear at the point of collection.
Tettiera may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st October 2016.
You will only receive direct marketing information if you subscribe to this news mailing service from the Tettiera homepage.
To complete an order, our visitors must share with us contact information (name, e-mail and delivery address) and billing information (only via PayPal). This information is used to create an account to process and fulfil the orders you place with us.
We keep a record of any e-mail correspondence you send us so that we can better serve you.
We keep a record of your purchases so that we can communicate with you any relevant offers that might interest you. It also means we can contact you about any problems with your order.
NEWSLETTER & SURVEYS
We invite visitors to subscribe to our Tettiera newsletter and ask for e-mail contact information to assist in its distribution. Should you wish to not receive these, you may easily opt-out.
Please see Choice/Opt-Out section for more info.
Our customers will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our customers, we present the option to not receive these types of communications. Please see the Choice/Opt-out section below.
On rare occasions it may be necessary to send out a strictly service-related announcement. For instance, if our service is temporarily suspended for maintenance we might send you an email. Generally, users may not opt-out of these communications. However, these communications are not promotional in nature, and are extremely infrequent.
A cookie is a piece of personal account data stored on the customer’s hard drive containing info that will enhance the enjoyment of our site. For example, a cookie containing a record of past orders provides such useful features as an opportunity to easily reorder or refill any of our teas, and post reviews of the items previously purchased, as well as receive recommendation of the items we feel you will particularly enjoy. Information on deleting or controlling cookies can be found at www.AboutCookies.org.
You may control whether your computer will accept cookies with the preference setting of your browser. If your browser is set to reject cookies, you may still visit and shop at our site. The drawback of rejecting cookies is that you would not be able to use all services on our website, as some of the experience-enhancing features listed above will not be active.
WITH WHOM THIS INFORMATION IS SHARED
Any personal information sent and shared with Tettiera will remain for internal purposes or internal communication between the sender and receiver. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
We may share your personal information provided on our website with these organisations:
- Our business partners and agents;
- Competent authorities (including authorities regulating us);
- Market researchers;
- Companies you ask us to share your data with;
- Third parties that provide services to Tettiera in order to for us to be able to provide you with our Website, in which case we have ensured by an agreement in writing that such third parties provide an adequate level of protection. We do not permit our third-party service providers to use the personal information that we share with them for their marketing purposes or for any other purpose than in connection with the services they provide to us.
In certain situations, we may be required to disclose personal information in response to lawful requests by public authorities, including meeting national security or law enforcement requirements. We may disclose personal information to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. We may also share such information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.
We use MaltaPost or Miles Express to ship orders, and PayPal and MyPOS as payment gateways. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
We respect your privacy and give you an opportunity to opt-out of receiving our periodic announcements of sales, promotions and newsletter publication. We will happily assist you in this task. Simply drop us a note at firstname.lastname@example.org.
Changes to This Policy
If there are any material changes to this policy, you will be notified by our posting of a prominent notice on the website prior to the change becoming effective.
We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of the website or the services constitutes your agreement to be bound by such changes to this policy.
HOW TO CONTACT US